Reefs Edge Aquatics wants to ensure that your new pet(s) will be comfortable during the transport from our facility to their new home. To ensure that fish are not under duress during this process, we treat each bag with a supplement. For this reason, we highly recommend following our acclimation guide to prevent any issues and to make sure your new friend(s) are properly introduced into your aquarium.
Reefs Edge Aquatics does offer store credit for any livestock that does not survive twenty-four (24) hours from the time of sale. To ensure you receive this credit, you are required to follow the instructions below. Failing to follow these instructions may void your ability to receive a store credit if anything should happen.
NOTE: A video of the acclimation process IS required to receive store credits.
Once you leave our facility, it is recommended you place your purchases in a dark cool place. Ensure that they are not left in your vehicle or outside in the heat. You will want to ensure that the bags are upright and secure. Failure to do so, may result in damage to the containers or bags. Once you arrive to your destination, it is suggested that you begin the acclimation process as soon as possible.
Reefs Edge Aquatics requires you to film the acclimation from the time you open the bags/containers, until the animal is introduced to your display. This is extremely important if anything should go wrong.
Reefs Edge Aquatics requires this video in order to provide you with a store credit if you lose livestock during the transport or acclimation process. Start by cutting open the bags or remove the lid to the container and pour all contents into your bucket or bowl. Make sure that there is enough water for fish to swim and enough for corals to be completely submerged. It may be necessary to tilt your container to ensure the coral or fish have enough water.
Once you have your containers setup and filled with your new friends, you can use a cup or drip lines to slowly add water from your display to the containers. It is recommended that a drip line is used to ensure a slow and comfortable transition between the water in the container and your display. This process should take at least ten (10) minutes or until you have doubled the water volume of your container. While the drip acclimation process is underway, you can take frags and other corals and shake them off in the water to attempt to remove any unwanted detritus or hitchhiker.
Use your desired coral dip solution. Reefs Edge Aquatics offers a wide range of dipping supplements such as CoralRX™, Revive™, or Reef Dip™. The process of dipping corals can increase stress. For this reason, it is highly recommended that you follow the manufacturers instructions precisely. Even if they differ from the instructions in this acclimation guide.
After dipping the coral, you want to rinse it thoroughly in the container water prior to adding it to your display. Shaking the coral in/out of the water is suggested to ensure any decaying material or potentially hazardous hitchhikers are not introduced to your display aquarium. Reefs Edge Aquatics also recommends that you visually inspect your corals, fish, and invertebrates closely for any potential issues.